Our Operating System for Scaling GCCs

Odyssey delivers results with speed, quality and confidence integrating 30 years of best practices, proven accelerators, and an intelligent Agentic layer across talent, work and operations.

Trust & Safety
Enterprise-grade security and compliance.
Human Oversight
Humans approve all critical decisions.
AI Governance
Clients control and audit Al usage.

Intelligence with guardrails. Speed with accountability.

As GCCs embed AI into operations, the risk isn't the technology — it's the absence of structure around it.

Trust & Safety

Your data, your IP, your client information — protected by infrastructure that meets the standards your customers already hold you to.
Zero
data breaches across all GCCs

Human Oversight

Every critical decision — from final candidate selection to delivery escalation — requires expert approval. AI accelerates the path. Humans make the call.
100%
human approval on critical workflows

AI Governance

Full visibility into what agents do, what data they access, and why. Audit trails, usage controls, and the ability to shut it down. Your board asks — you answer.
Full
audit trail on every AI action

OUR  PILLARS OF SCALE

Operations

Everything that keeps a GCC compliant, secure, and running smoothly. The tools, processes, and AI that power delivery excellence. Finding, growing, and aligning the right people to your culture.
Governance
Entity Setup
Compliance
IT / Security
Workplace Ops
Finance
Legal

Work

The tools, processes, and AI that power delivery excellence.
Development
Quality
Performance
Success
Developer Tools
AI Capabilities

Talent

Finding, growing, and aligning the right people to your culture.
Acquisition
Hiring
Onboarding
Cultural Alignment
Learning & Development

Operations

Everything that keeps a GCC compliant, secure, and running smoothly. The tools, processes, and AI that power delivery excellence. Finding, growing, and aligning the right people to your culture.
Governance
Entity Setup
Compliance
IT / Security
Workplace Ops
Finance
Legal

Work

The tools, processes, and AI that power delivery excellence.
Development
Quality
Performance
Success
Developer Tools
AI Capabilities

Talent

Finding, growing, and aligning the right people to your culture.
Acquisition
Hiring
Onboarding
Cultural Alignment
Learning & Development

Built to Solve What Others Can't

Every layer of Odyssey addresses challenges that stall most GCCs, so yours doesn’t have to.

Challenge: AI Tools Without Structure
Most GCCs invest in AI but struggle to scale it. Tools without governance lead to scattered results, not outcomes.
Odyssey Solution: AI Tools Without Structure
Intelligent agents that orchestrate complex task execution, surface insights, and enforce governance empowering practitioners to make informed decisions.
Challenge: Months Lost to Setup
Most GCCs invest in AI but struggle to scale it. Tools without governance lead to scattered results, not outcomes.
Odyssey Solution: Accelerators
Intelligent agents that orchestrate complex task execution, surface insights, and enforce governance empowering practitioners to make informed decisions.
Challenge: GCCs That Stay Cost Centers
Most GCCs invest in AI but struggle to scale it. Tools without governance lead to scattered results, not outcomes.
Odyssey Solution: Build → Operate → Transfer
Intelligent agents that orchestrate complex task execution, surface insights, and enforce governance empowering practitioners to make informed decisions.

See how Odyssey-powered GCCs compare to the traditional approach.

Others
BOT Consulting
Talent
Junior teams needing 6+ months ramp
Trained teams, productive week one
AI Approach
AI confused
AI-native: proprietary tools accelerating delivery
Cultural Fit
Offshore contractors
Culturally embedded teams that feel like yours
Retention
25%+ attrition (Tier 1 metros)
95% retention (Jaipur advantage)
Exit Value
Cost center
Strategic asset (Hakkoda → IBM)

Odyssey in Numbers

6 Weeks
Launch Time(Build
to Operate)
8 GCCs
Scaling with
Odyssey
100%
Talent Agent Adoption
(across all GCCs)
8 GCCs
Scaling with
Odyssey
8 GCCs
Scaling with
Odyssey
100%
Talent Agent Adoption
(across all GCCs)