Salesforce

Salesforce consulting focuses on helping organizations build secure, connected digital ecosystems using the Salesforce platform. Consulting partners design secure CRM architectures, implement Agentforce AI capabilities, and develop unified dashboards that provide real-time business insights. Through data integrations, workflow automation, and centralized customer data, Salesforce consultants enable organizations to streamline operations, improve decision-making, and deliver personalized customer experiences while maintaining strong governance and data security.

What We Deliver:

Innovation Hub

Driving continuous platform innovation through new feature development, Agentforce enablement, and custom Salesforce enhancements. This capability focuses on building scalable functionality, intelligent automation, and AI-driven experiences that extend Salesforce to meet evolving business and user needs.

Managed Services CoE

Ensure long-term platform success with ongoing Salesforce support, system optimization, and proactive governance. This capability provides continuous improvements, performance monitoring, and security oversight to keep Salesforce environments stable, secure, and aligned with business objectives.

Data Integration & Analytics

Enable smarter decision-making through cross-system data integrations, data migration, and unified dashboards. This capability connects Salesforce with enterprise systems, streamlines data flows, securely migrates legacy data, and delivers centralized analytics that provide real-time insights across teams and operations.

Platform Expert
GCC Tech Lead/team

Ajai Pal Singh

Director of Data & AI

As Director of Data & AI Delivery, he drives the growth of Hakkoda India’s Jaipur Global Delivery Centre, scaling it from a single-member team to 100+ professionals in just 18 months. With 16+ years of experience in data, AI/ML, and enterprise integration, he brings proven expertise in building and leading high-performance global delivery organizations.

Mitul Vyas

Director, Data Engineering & Analytics

Mitul Vyas brings over 14 years of expertise in data platforms, specializing in Snowflake, Azure, and Oracle. As Director of Data Engineering & Analytics at BOT Consulting, he drives enterprise-grade solutions with a culture-first mindset, blending technical excellence with leadership to deliver transformative business outcomes.

Other Platform Practices

DATABRICKS

23+ Consultants

Lakehouse, Unity Catalog, Cost Optimization

SERVICENOW

5+ Consultants

ITSM, HRSD, CSM, AI Agents

Snowflake

30+ Consultants

Cross-Cloud Migration, AI Implementation, Performance Optimization

AWS

20+ Consultants

Migration, AppDev, DevOps, AI/ML

AI / ML

20 Consultants

LLM, RAG, Multi-Agent, Platform AI

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