Scale ITSM, HRSD, and CSM capabilities with certified consultants who don’t just configure workflows — they build AI agents, custom accelerators, and enterprise-grade solutions that move the needle for your clients.
Odyssey is BOT’s cloud-powered operating system that helps enterprises set up, run, and confidently take ownership of global teams — with built-in structure across people, processes, technology, and knowledge.
Workflow Automation
Process digitization
Self-Service Portals
Employee/customer experience
AI Agent Enablement
Virtual agent implementation
Dashboard & Reporting
Analytics layer build
Platform Expert GCC Tech Lead/team
Ajai Pal Singh
Director of Data & AI
As Director of Data & AI Delivery, he drives the growth of Hakkoda India’s Jaipur Global Delivery Centre, scaling it from a single-member team to 100+ professionals in just 18 months. With 16+ years of experience in data, AI/ML, and enterprise integration, he brings proven expertise in building and leading high-performance global delivery organizations.
Mitul Vyas
Director, Data Engineering & Analytics
Mitul Vyas brings over 14 years of expertise in data platforms, specializing in Snowflake, Azure, and Oracle. As Director of Data Engineering & Analytics at BOT Consulting, he drives enterprise-grade solutions with a culture-first mindset, blending technical excellence with leadership to deliver transformative business outcomes.
Other Platform Practices
Odyssey is BOT’s cloud-powered operating system that helps enterprises set up, run, and confidently take ownership of global teams — with built-in structure across people, processes, technology, and knowledge.
DATABRICKS
23+ Consultants
Lakehouse, Unity Catalog, Cost Optimization
SALESFORCE
30+ Consultants
Innovation, Managed Services, Nonprofit
Snowflake
30+ Consultants
Cross-Cloud Migration, AI Implementation, Performance Optimization
