Current Openings

About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io Job Summary We are looking for a Senior Salesforce Consultant with 6+ years of experience to design, build, and deliver Salesforce solutions independently while contributing to solution design and integration workstreams. This role requires strong hands-on development skills along with the ability to engage in client discussions and guide junior consultants. Key Responsibilities: Develop and customize Salesforce solutions using Apex, Triggers, Async Apex, SOQL/SOSL, and Lightning Web Components (LWC). Configure and optimize automation using Flow Builder, Process Builder, Approval Processes, and Workflow. Build and support integrations using REST/SOAP APIs, and work with middleware/connected systems (e.g., SFMC, Workday, Postman for testing). Participate in solution designing sessions, providing technical input on feasibility and best-fit approaches. Support data migration activities and ensure data integrity during transitions. Contribute to user story grooming, providing effort estimates and identifying technical risks early. Guide and review the work of Consultant-level team members, providing technical mentorship. Prepare reports, dashboards, and validation rules to support business reporting needs. Requirements Skills & Qualifications 6+ years of hands-on Salesforce development and configuration experience. Strong command of Apex, Triggers, SOQL/SOSL, LWC, and Visualforce. Solid experience with Salesforce administration: Flow Builder, Process Builder, Approval Processes, Validation Rules, Formula Fields, Reports & Dashboards. Experience with REST API integrations; exposure to middleware/connected platforms (SFMC, Workday, Boomi, or similar) is a plus. Prior experience in client-facing or consulting engagements preferred. Bachelor's degree in Computer Science, IT, or related field. Salesforce Platform Developer I certification (mandatory); Platform Developer II or Admin certification preferred. Tools: Visual Studio Code, Workbench, Jira, Postman, Conga, Avalara, Docusign. Strong analytical and communication skills; comfortable working directly with business stakeholders. Exposure to solution designing and data migration practices. Signs you may be a great fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options

About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io About the Role We are seeking a Salesforce Business Application Analyst who combines strong Business Analysis capabilities with hands-on Salesforce administration experience. This is a hybrid role requiring an individual who can bridge business requirements and technical implementation while supporting the organization's evolving AI-driven Salesforce ecosystem. A key differentiator for this role is experience working with Agentic AI solutions, where the analyst will serve as the human-in-the-loop, reviewing AI-generated outputs, refining prompts, validating recommendations, and continuously improving agent-driven workflows. Key Responsibilities Business Analysis & Process Improvement Partner with business stakeholders to understand, analyze, and document business needs and problem statements. Perform process analysis, identify improvement opportunities, and recommend scalable business application solutions. Create business requirements, user stories, process documentation, and functional specifications. Support User Acceptance Testing (UAT) and ensure delivered solutions meet business expectations. Business Application Administration Administer and support enterprise business applications, including system configuration, user setup, access management, and issue resolution. Monitor application health, troubleshoot functional issues, and coordinate with development teams for enhancements and defect resolution. Support application license management, usage tracking, and compliance activities. Maintain data quality by assisting with data governance, validation, and cleanup activities. Workflow Optimization Support case management processes and identify opportunities to improve operational efficiency through automation and application enhancements. Configure and optimize application workflows using low-code or no-code capabilities where appropriate. Collaborate with cross-functional teams to improve system usability, adoption, and overall business value. AI-Enabled Productivity Utilize AI-enabled capabilities within enterprise applications (such as Agentforce, Rovo, Claude, Gemini, or similar tools) to improve productivity and automate routine tasks. Evaluate AI-generated outputs, refine prompts when needed, and ensure business relevance and accuracy. Support the adoption of AI-assisted workflows while following organizational governance and best practices. Documentation & User Enablement Develop and maintain user guides, knowledge articles, process documentation, and training materials. Deliver user training and support adoption of new features and business processes. Prepare reports and dashboards for operational tracking and leadership reporting. Requirements Skills & Qualifications 3–5 years of experience as a Business Application Analyst, Salesforce Business Analyst, Salesforce Administrator, or a similar enterprise application support role. Experience partnering with business stakeholders, IT teams, and developers to deliver business application solutions. Hands-on experience supporting enterprise business applications in Agile environments. Gather and analyze business requirements through stakeholder discussions, workshops, and discovery sessions. Create user stories, acceptance criteria, and functional documentation. Map business processes, perform gap analysis, and recommend scalable solutions. Conduct root cause analysis to identify underlying business issues before proposing solutions. Coordinate User Acceptance Testing (UAT) and participate in Agile ceremonies throughout the project lifecycle. Administer and configure enterprise business applications, including user management, system configuration, and troubleshooting. Manage user access, security, application licenses, and compliance activities. Maintain data quality through data governance, validation, and cleanup initiatives. Configure workflows and automation to improve operational efficiency. Develop reports and dashboards that provide actionable business insights and support decision-making. Familiarity with AI-enabled business applications such as Agentforce, Rovo, Claude, Gemini, or similar tools. Use AI capabilities to improve productivity, automate routine tasks, and enhance business workflows. Create and refine prompts to improve AI-generated outputs. Review and validate AI-generated recommendations to ensure business relevance, accuracy, and quality. Apply responsible AI practices while supporting the adoption and continuous improvement of AI-assisted workflows. Preferred Qualifications Salesforce Administrator Certification (preferred) Experience supporting Salesforce or other enterprise SaaS platforms Experience with workflow automation and low-code/no-code platforms Exposure to IT Service Management (ITSM) or case management tools Familiarity with AI-assisted business applications and enterprise productivity tools Signs you may be a great fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options.

About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io About the Role We are looking for a Business Application Administrator with strong Salesforce administration experience to support and enhance our internal business applications. The ideal candidate is a proactive problem solver who can translate business needs into scalable Salesforce solutions, troubleshoot complex issues, and ensure the overall health and reliability of the platform. This is a highly collaborative role that works closely with business stakeholders, supporting day-to-day operations while contributing to release readiness, quality assurance, and continuous platform improvements. Key Responsibilities Administer and enhance Salesforce using declarative configuration, with a strong focus on Flows, validation rules, page layouts, permissions, and automation. Serve as the primary point of contact for Salesforce support requests by triaging, investigating, and resolving business issues. Partner with stakeholders to understand business requirements, translate them into technical solutions, and identify root causes of system issues. Perform troubleshooting across Salesforce and integrated business applications to ensure reliable system performance. Execute and support Quality Assurance (QA) activities, including test planning, test execution, and validation of business processes before production releases. Support release management activities, including deployment validation, release readiness, and post-release verification. Monitor and maintain Salesforce organizational health by identifying configuration improvements, reducing technical debt, and ensuring platform best practices. Collaborate with cross-functional teams to support integrations with tools such as Slack, JIRA, and Professional Services Automation (PSA) platforms. Create and maintain system documentation, user guides, and standard operating procedures. Continuously identify opportunities to improve business processes, automation, and user experience. Requirements Skills & Qualifications 3–5 years of experience as a Salesforce Administrator or Business Application Administrator. Strong hands-on experience with Salesforce declarative development, particularly Salesforce Flows. Experience supporting Sales Cloud and Service Cloud environments. Proven troubleshooting and root cause analysis skills within Salesforce. Experience working directly with business stakeholders to gather requirements and provide technical solutions. Hands-on experience with Quality Assurance (QA), user acceptance testing (UAT), or release validation. Strong understanding of Salesforce security, profiles, permission sets, reports, dashboards, and data management. Excellent English proficiency both written and verbal, analytical thinking, and problem-solving skills. Preferred Qualifications Exposure to Account Engagement (Pardot). Familiarity with Slack, JIRA, and Professional Services Automation (PSA) tools such as Klient or Certinia formerly Financial Force. Direct administration experience is not mandatory and can be learned on the job. Salesforce Administrator Certification is preferred. What We're Looking For A strong troubleshooter who enjoys solving complex business problems. Someone who can bridge the gap between business users and technology. A collaborative professional who thrives in stakeholder-facing environments. Detail-oriented with a focus on platform quality, stability, and continuous improvement. Comfortable working in a fast-paced environment supporting business-critical applications. Signs you may be a great fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options.

The Senior Salesforce Developer will be a lead technical resource on the Salesforce implementation team. They will be responsible for evaluating, designing, and building key technical components on the Salesforce Platform for non-profit organizations and higher education institutions. Successful candidates will have expert technical knowledge of Salesforce.com Sales and Service Clouds, as well as Non-profit Cloud, Education Cloud, the Non-profit Success Pack, and the Education Data Architecture. The Senior Salesforce Developer will code using Apex, Visual-force, and Lightning, including developing Apex triggers from scratch. Key Responsibilities: Work on project implementation teams as the technical lead consultant for developing automation logic, user interfaces, and user experiences. Evaluate, design, and implement technical solutions for non-profit and higher education client Write comprehensive test code coverage for all classes, triggers, and components delivered in a project Deliver quality results for the client in a timely fashion, and be able to handle projects with multiple clients at once Work hand–in–hand with the project manager and delivery team to ensure all the requirements are met. Deliver projects within scope and budget Facilitate internal and external meetings Be a thought leader within the Salesforce ecosystem Report on the status and risks of each project to the Director of Professional Services Regularly participate in code review sessions to ensure code is adherent to CFG Code Standards Maintain expert technical knowledge of Salesforce.com Sales and Service Clouds Maintain expert technical knowledge of NPSP and EDA Balance projects with multiple clients at once Assess client business requirements to design architecturally sound solutions. Show a commitment to customer satisfaction Deliver project assignments on time and within budget Perpetually contribute to the betterment of Cloud for Good Be prepared to work in shifts to accommodate our global customer base across different time zones, including the AMER, APAC, and EMEA. Requirements Qualifications: Minimum of three years Salesforce developer experience, including Apex classes and triggers, batch and scheduled jobs, API integration (REST and SOAP), Visualforce, and Aura (Lightning) components JavaScript knowledge and experience with Lightning Web Components preferred Applied knowledge of Salesforce and the Sales, Services, and Marketing functions; Nonprofit or higher education experience preferred Salesforce Certified Platform Developer I Experience with databases, including SOQL, SQL, and/or Oracle Familiarity with Eclipse IDE, VS Code, and/or SalesforceDX CLI Ability to develop practical, reusable code-based solutions for Salesforce implementation project requirements Familiarity with patterns and best practices for bulkified, scalable code on a multi-tenant platform Excellent organizational skills and the ability to handle multiple projects simultaneously Understanding of agile methodology; experience working as part of an agile development team Experience building complex, scalable, and high-performance software systems that have been successfully delivered to customers Ability to work with SFDC developers and declarative configuration experts that provide insight and solutions for each Strong attention to detail, problem-solving skills, and verbal/written communication Preferred Skills: Problem-solving skills Ability to write clean, efficient, well-documented code with robust test coverage Excellent organizational skills and ability to handle multiple projects simultaneously Strong project management skills Strong time management skills Strong written and verbal communication skills Intellectual curiosity Passion for continuous learning Teamwork/collaboration skills Presentation skills Signs You May Be a Great Fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options.

About Caylent Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! Role Overview We are seeking a highly motivated Senior Software Engineer with 3+ years of experience in designing, developing, and deploying modern web applications. The ideal candidate must have mandatory expertise in Java and Spring Boot, with Python or a similar language as a critical secondary skill. You will work closely with solution architects and engineering teams to build scalable, cloud-native applications and reusable components that support client delivery and product innovation. Key Responsibilities Software Development & Implementation Design, develop, test, and deploy scalable, secure, and high-performance applications using Java and Spring Boot, utilizing Python or a similar scripting language to enhance backend processes and automation. Build and maintain RESTful APIs, backend services, and automation scripts using Java and Python or a similar language. Contribute across the full software development lifecycle, including requirements analysis, coding, testing, deployment, and production support. Collaborate with architects and senior engineers to deliver maintainable, production-ready solutions aligned with business requirements. Develop reusable components, libraries, and automation utilities to improve engineering efficiency. Integrate applications with enterprise systems, third-party APIs, databases, and cloud services. Utilize Python or a similar language as a secondary skill for scripting, automation, data processing, or backend services where applicable. Follow coding standards, security best practices, and documentation guidelines to ensure high-quality software delivery. Familiarity with frontend frameworks such as React, Angular, or Vue. Cloud & DevOps Deploy and maintain applications on AWS using services such as EC2, Lambda, S3, RDS, and CloudWatch. Implement and maintain CI/CD pipelines using tools such as GitHub Actions, Jenkins, GitLab CI, or similar. Write automated unit and integration tests to ensure application reliability and performance. Troubleshoot production issues and optimize applications for scalability and performance. Collaboration & Continuous Improvement Work closely with architects, product managers, QA engineers, and cross-functional teams to translate business requirements into technical solutions. Participate in design discussions, architecture reviews, and code reviews to maintain engineering excellence. Contribute to proof-of-concepts and technical spikes to evaluate new technologies and frameworks. Stay current with emerging technologies, frameworks, and software engineering best practices. Contribute to reusable engineering assets, frameworks, and automation initiatives that accelerate project delivery. Requirements Skills & Qualifications 3+ years of software development experience. Mandatory proficiency in Java and Spring Boot. Experience with both Python and Java. Essential secondary skills in Python or a similar language for application development and task automation. Experience with REST APIs, microservices architecture, and relational databases (PostgreSQL/MySQL). Familiarity with AWS cloud services and modern DevOps practices. Experience with Git, CI/CD pipelines, and Agile development methodologies. Strong problem-solving, debugging, and communication skills. Broad expertise is a plus; proficiency across every technology listed is not required. Preferred Skills Experience with Docker and Kubernetes. Exposure to cloud-native application development. Familiarity with AI-assisted development tools or integrating AI APIs is a plus. Knowledge of Terraform or Infrastructure as Code (IaC) is an advantage. Signs You May Be a Great Fit Impact: Drive the design and delivery of scalable cloud solutions for diverse, forward-thinking customers. Ownership: Thrive in a high-ownership role balancing architecture, coding, and delivery leadership Collaboration: Enjoy working cross-functionally with engineering, product, and business teams Growth: Continuously learn new technologies and evolve toward senior architecture and leadership roles

About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io Role Overview We are seeking a Principal-Level Senior AWS Cloud Architect to act as a primary technical authority and trusted executive advisor for our global clients. This is not a purely internal engineering role—we need an industry standout who seamlessly combines deep hands-on technical mastery with top-tier management consulting skills. In this role, you will lead complex architecture engagements, solve high-stakes business problems with structured critical thinking, and facilitate dynamic client-facing workshops with C-level stakeholders. Key Responsibilities 1. Senior Consulting & Executive Stakeholder Management Trusted Technical Advisor: Serve as the strategic technical voice for AllCloud, engaging directly with executive leadership, VP-level engineering leaders, and enterprise architects. Workshop Facilitation: Lead discovery sessions, technical workshops, and architectural reviews to translate complex business challenges into resilient AWS solutions. Executive Communication: Articulate high-level architectural concepts effortlessly to non-technical business leaders while diving deep into low-level engineering details with hands-on developers. 2. Architecture & Critical Engineering Enterprise Design: Architect and implement scalable, highly available, secure, and cost-optimized AWS solutions utilizing the AWS Well-Architected Framework. Infrastructure as Code (IaC): Drive enterprise-grade IaC adoption using advanced Terraform module patterns and deployment strategies. Container Orchestration: Architect, secure, and maintain production-grade Kubernetes (EKS) clusters for complex microservice deployments. High-Impact Artifacts: Produce polished, enterprise-ready technical documentation including High-Level Designs (HLDs), Low-Level Designs (LLDs), architecture diagrams, and Statements of Work (SOWs). Requirements Skills & Qualifications Applications missing any of the required certifications or language fluency criteria will not be evaluated. A. Language & Consulting Skills Near-Native English Fluency: Exceptional verbal and written English skills are strictly required. You must be fully comfortable presenting to C-suite executives and facilitating high-stakes negotiations in English. Elite Critical Thinking: Demonstrated ability to unpack ambiguous, multi-layered customer problems, weigh business trade-offs, and recommend structured, high-value technical solutions. Senior Consulting Track Record: 5+ years of direct client-facing technology consulting experience within a global cloud vendor, systems integrator, or top-tier consulting firm. B. Mandatory Certifications (Non-Negotiable) Must hold active certifications in each of the following three domains: AWS: AWS Certified Solutions Architect – Professional OR AWS Certified DevOps Engineer – Professional. Kubernetes: Certified Kubernetes Administrator (CKA) OR Certified Kubernetes Application Developer (CKAD). Terraform: HashiCorp Certified: Terraform Associate. C. Technical & Professional Experience 8+ years in Cloud Architecture and Infrastructure Engineering, with at least 5+ years focused specifically on complex AWS ecosystems. Production Kubernetes Expertise: Hands-on experience designing, deploying, and managing enterprise Kubernetes (EKS) clusters. Terraform Mastery: Advanced expertise creating modular, DRY, and secure Terraform configurations for multi-account landing zones. Solid grounding in networking (VPC, Transit Gateway, DirectConnect), cloud security/IAM, CI/CD pipelines, and FinOps practices. B.Sc. in Computer Science, Software Engineering, or equivalent experience preferred. Signs you may be a great fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options.

About Cloudsmith Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. By developers, for developers: we care about craft, architecture, and enterprise scale. The Role We are building a team that is responsible for the developer experience. On a daily basis, we work with our customer and the developer community to ensure they are building software that is efficient and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related issues. We expand and enhance their experience through the development and maintenance of 3rd party integration that extends our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Key responsibilities Technical Support: Provide top-notch technical support to our customers, assisting them with any product-related issues, inquiries, or challenges they may encounter. Problem Solving: Diagnose and troubleshoot technical issues, replicating them in local environments and collaborating closely with customers to identify root cause and provide effective solutions. Documentation: Create and maintain detailed documentation, including knowledge base articles and FAQs, to assist customers in resolving common issues independently. Software Expertise: Leverage your expertise in application programming to build and maintain third party integrations like Terraform, GitHub Actions, CircleCI etc. Customer Advocacy: Act as a customer advocate within the company, sharing customer feedback, feature requests, and insights with the product development team to improve our offerings. Working Hours Flexibility: Be prepared to work in shifts or on-call availability (over the weekends) to accommodate our global customer base across different time zones, including the AMER, APAC, and EMEA. Requirements Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years in Technical Product Support, a similar role, or a background in software development. Strong application programming experience, proficient in Java, Python, or JavaScript languages. Knowledge of software packaging and distribution concepts and tools. Excellent problem-solving and troubleshooting skills. An enthusiastic and effective communicator (using English): you should be able to appeal to and communicate with both technical and non-technical listeners alike. Ability to work independently and as part of a team. Willingness to work flexible shifts to support customers in different time zones. Preferred Skills & Certifications Professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in open-source ecosystems and projects. Familiarity with UNIX-like systems (Linux/WSL/MacOS). Familiarity with Artifact and Package management, or the software supply chain. Familiarity with Cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration. Amazon Web Services (AWS) / AWS Certifications. Significant contributions to open-source projects. ReST, GraphQL, gRPC API Design. Docker, OCI, ORAS, Kubernetes (k3s, k8s). Sigstore, Cosign, Keyless Signatures, Signature Attestation. Grafeas, Kritis, Metadata Provenance. Signs you may be a great fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access to professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options.

About Cloudsmith Cloudsmith is transforming how organizations manage software artifacts and secure their software supply chains. As a fully managed, multi-tenant SaaS platform, we enable organizations to build, secure, and distribute software with confidence. Built by developers for developers, Cloudsmith is the industry's leading artifact management platform, supporting over 30 package formats across programming languages, container technologies, and operating systems. Our platform combines enterprise-grade artifact management with vulnerability scanning, policy enforcement, and software supply chain security at global scale, serving startups through Fortune 500 organizations. Backed by leading investors and on an exciting growth journey toward IPO, Cloudsmith is building the critical infrastructure powering modern software delivery worldwide. Role Overview We are looking for a Senior Customer Success Manager to manage and grow strategic enterprise customer relationships. This is a highly technical, customer-facing role requiring a strong understanding of DevOps, cloud-native technologies, CI/CD pipelines, and enterprise software delivery. As the trusted advisor for your customers, you will drive product adoption, maximize customer value, support renewals and expansion opportunities, and build long-term executive relationships. You will partner closely with Product, Engineering, Support, and Sales to ensure customers successfully integrate Cloudsmith into their software delivery ecosystem. This role is ideal for someone who enjoys solving complex technical challenges while building strategic customer partnerships. Key Responsibilities Customer Success & Account Management Own a portfolio of strategic enterprise accounts throughout the customer lifecycle. Develop and maintain Success Plans with measurable business outcomes and adoption milestones. Drive product adoption, customer health, and long-term value realization. Build trusted relationships with executive, engineering, platform, and security stakeholders. Conduct regular business reviews and provide strategic recommendations. Identify account risks early and coordinate mitigation plans across internal teams. Partner with Sales on customer renewals, upsell opportunities, and account expansion. Technical Customer Engagement Serve as a trusted technical advisor for enterprise customers. Guide customers on platform adoption, integrations, best practices, and software supply chain security. Investigate technical challenges alongside Engineering and Support teams. Communicate complex technical concepts clearly to both technical and business audiences. Help customers optimize their CI/CD workflows using Cloudsmith. Cross-Functional Collaboration Collaborate closely with Product, Engineering, Sales, Support, and Professional Services. Represent customer requirements and advocate for product improvements. Translate customer feedback into actionable product and process recommendations. Contribute to Customer Success playbooks, documentation, and scalable best practices. Monitor customer health metrics, platform usage, and adoption trends. Customer Onboarding & Adoption Partner with Onboarding Managers to ensure successful customer implementations. Support customers through technical integrations and adoption challenges. Develop adoption strategies that increase customer engagement and platform utilization. Capture and share customer success stories and best practices across the organization. Requirements Skills & Qualifications Experience 8+ years of Customer Success, Technical Account Management, Solutions Engineering, or related experience within SaaS, DevOps, Cloud Infrastructure, or Developer Tools. Proven experience managing strategic enterprise customer accounts. Experience supporting large, technically complex customer environments. Strong track record of driving customer adoption, retention, and expansion. Technical Skills Strong understanding of CI/CD pipelines, DevOps practices, Cloud-native technologies, Software supply chain security, Developer platforms and tooling. Ability to understand APIs, integrations, package management, and enterprise software architecture. Comfortable troubleshooting technical issues alongside engineering teams. Business & Customer Success Experience creating Customer Success plans with measurable business outcomes. Strong stakeholder management across technical and executive audiences. Ability to identify business risks and proactively develop success strategies. Experience supporting enterprise software adoption within large organizations. Communication & Leadership Excellent written and verbal communication skills. Ability to influence technical and executive stakeholders. Strong presentation and relationship-building skills. Collaborative mindset with experience working across Product, Engineering, Sales, and Support teams. Mentoring or leadership experience is an advantage. Preferred Qualifications Experience with one or more of the following is highly desirable: Artifact management platforms Software supply chain security Kubernetes Docker AWS, Azure, or Google Cloud GitHub, GitLab, or Bitbucket Jenkins, CircleCI, GitHub Actions, or similar CI/CD platforms Enterprise DevOps transformation initiatives Signs you may be a great fit Ownership: Lead and manage end-to-end Salesforce development on a key platform Impact: Work directly with business stakeholders to drive real outcomes Growth: Opportunity to evolve into architecture or technical leadership roles Culture: Collaborative, fast-paced, and engineering-driven environment

About Cloudsmith Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. By developers, for developers: we care about craft, architecture, and enterprise scale. The Role We are looking for a Senior Salesforce Developer to join our team owning end-to-end development and solution execution on the Cloudsmith Salesforce platform. In this role, you will collaborate closely with cross-functional business stakeholders to design, build, and optimize scalable Salesforce solutions. You will be responsible for managing the platform delivery lifecycle while ensuring high standards of performance, security, and usability. This role requires a strong balance of hands-on technical expertise, stakeholder management, and an ownership mindset, as you will work directly with business teams across departments to translate requirements into impactful solutions. Key Responsibilities Solution Design & Development Design and develop scalable Salesforce solutions using Apex, Visualforce, Lightning Components, and Lightning Web Components (LWC) Own end-to-end development and delivery on the Cloudsmith Salesforce platform Translate business requirements into well-architected, maintainable solutions Enhance and optimize existing implementations for performance, scalability, and security Agentic Ownership & Developement Agentic Ecosystem Design: Lead the architecture and deployment of Salesforce Agentforce to automate complex, multi-step business processes across the organization. Command Center Orchestration: Position Salesforce as the central hub for AI, designing "actions" that allow Salesforce agents to trigger workflows and retrieve data from external tools (e.g., Gong, Slack, Outreach, LinkedIn Sales Navigator). Data Grounding & Strategy: Architect Salesforce Data Cloud to ensure agents are "grounded" in real-time, high-quality metadata, preventing hallucinations and ensuring brand-aligned outputs. Custom Tooling: Develop custom Apex actions and Lightning Web Components (LWC) to extend agent capabilities beyond out-of-the-box functionality. Governance & Guardrails: Establish the security framework and ethical guardrails for AI agents to ensure they operate safely within our business logic and compliance standards. Platform Ownership (IC Role) Take full ownership of development, customization, and enhancements on the Salesforce platform Manage releases, deployments, and environment coordination Ensure system stability, performance, and adherence to best practices Integration & Architecture Build and manage integrations between Salesforce and external systems using REST/SOAP APIs and middleware Collaborate with architects on solution design and enterprise architecture decisions Ensure secure, scalable integration patterns Stakeholder Management & Client Collaboration Work directly with business stakeholders across departments to gather and refine requirements Act as a bridge between technical teams and business users Participate in client discussions, solution walkthroughs, and delivery updates Support presales and solutioning discussions when required Code Quality & Best Practices Write clean, efficient, and reusable code following Salesforce best practices Conduct code reviews and ensure adherence to security and compliance standards Contribute to reusable components, frameworks, and engineering standards Requirements Required Qualifications & Skills Bachelor’s degree in Computer Science, Information Systems, or a related field 5+ years of hands-on Salesforce development experience Strong expertise in: Apex, Visualforce Lightning Components & Lightning Web Components (LWC) Salesforce configuration (Flows, validation rules, automation) Experience with Salesforce integrations (REST/SOAP APIs) Proven experience with Salesforce Prompt Builder, Model Builder, and Agentforce. Salesforce certifications: Platform Developer I, Platform Developer II and Platform App Builder Experience with: Salesforce DX, Git, and version control CI/CD tools (Copado, Gearset, Jenkins, etc.) Cloud platforms such as AWS Proven experience working in client-facing roles Strong stakeholder management and communication skills Ability to work independently and manage end-to-end responsibilities Exposure to Agile/Scrum delivery models Why Join Us Ownership: Lead and manage end-to-end Salesforce development on a key platform Impact: Work directly with business stakeholders to drive real outcomes Growth: Opportunity to evolve into architecture or technical leadership roles Culture: Collaborative, fast-paced, and engineering-driven environment

About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io Role Overview We are looking for an experienced AWS Solutions Architect with expertise in Generative AI and Amazon Bedrock to design and deliver modern cloud-native AI solutions for enterprise customers. In this customer-facing role, you will work closely with business stakeholders, engineering teams, and cloud architects to define solution architectures, lead technical workshops, and implement secure, scalable, and cost-efficient AI applications on AWS. The ideal candidate combines strong AWS architecture experience with hands-on expertise in Bedrock, Retrieval-Augmented Generation (RAG), AI agents, and cloud-native application design. Key Responsibilities Lead customer discovery sessions, technical workshops, and architecture discussions. Design secure, scalable, resilient, and cost-optimized AWS cloud solutions. Architect and implement enterprise Generative AI solutions using Amazon Bedrock and foundation models. Guide customers through cloud modernization, application migration, and AI adoption initiatives. Prepare High-Level Designs (HLDs), Low-Level Designs (LLDs), architecture diagrams, Statements of Work (SOWs), and technical proposals. Define best practices for security, scalability, governance, observability, and operational excellence. Collaborate with DevOps, FinOps, Data Engineering, AI, and Delivery teams to ensure successful project execution. Act as a trusted technical advisor throughout the customer engagement lifecycle. Mentor engineering teams on AWS architecture, cloud-native design patterns, and Generative AI implementation. Stay current with emerging AWS services, AI technologies, and industry best practices. Requirements Skills & Qualifications 8+ years of experience designing, architecting, and delivering enterprise cloud solutions. Minimum 2 years of hands-on experience with AWS cloud architecture. Experience in customer-facing consulting, professional services, or solution architecture roles. Proven ability to design secure, scalable, highly available, and cost-optimized cloud solutions. Experience leading technical discussions, architecture reviews, and customer workshops. Strong expertise in designing and implementing solutions using AWS services, including: Compute: EC2, Lambda, ECS/Fargate Networking: VPC, Route 53, API Gateway Storage & Databases: S3, RDS, DynamoDB Integration & Orchestration: Step Functions, EventBridge Security & Identity: IAM, Secrets Manager, KMS Monitoring & Observability: CloudWatch, AWS X-Ray Hands-on experience designing and implementing Generative AI solutions using AWS services. Experience with: Amazon Bedrock Foundation Models (Claude, Llama, Titan, etc.) Prompt Engineering Model evaluation and optimization Amazon Bedrock Knowledge Bases Guardrails for Amazon Bedrock Experience building intelligent AI agent solutions, including: Agentic workflows and autonomous task execution Tool calling and external API integrations Memory management and multi-step reasoning Workflow orchestration using AWS services Designing scalable, reliable, and low-latency AI applications Experience with: Infrastructure as Code (Terraform and/or AWS CloudFormation) CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, AWS CodePipeline) Containerized deployments Multi-region deployments and release strategies Strong understanding of: Cloud monitoring and observability Performance optimization and troubleshooting Cost optimization for AWS and Generative AI workloads Security best practices, IAM policies, encryption, and API key management Governance, compliance, and data privacy for AI applications Working knowledge of one or more programming languages: Python (Preferred) TypeScript Java or Node.js Experience integrating cloud applications with enterprise platforms and APIs. Preferred Qualifications AWS Certified Solutions Architect – Professional or Associate. AWS Certified AI Practitioner or Machine Learning Specialty (preferred). Experience with LangChain, LangGraph, LlamaIndex, CrewAI, or similar AI frameworks.

About BOT Consulting BOT Consulting is a venture studio for Global Capability Centers (GCCs). We partner directly with founders and global tech leaders to co-create their engineering capability, instead of acting like a traditional outsourcing agency or third-party vendor. We help global technology firms design, scale, and ultimately own their high-performance Centers of Excellence in India. Role Overview We are seeking an experienced Salesforce SalesOps Lead to drive the design, optimization, and scalability of Sales and Revenue Operations on the Salesforce platform. This role requires a strong understanding of sales and revenue processes, coupled with the ability to translate business requirements into efficient, scalable Salesforce solutions. The ideal candidate will have experience supporting complex B2B SaaS sales models, partnering with cross-functional stakeholders, and leveraging Salesforce to streamline business operations and enable revenue growth. Key Responsibilities Lead the design and optimization of Salesforce to support Sales and Revenue Operations. Partner with Sales, Revenue Operations, Finance, and Business Systems teams to understand business needs and implement scalable solutions. Translate sales and revenue processes into Salesforce workflows, automation, and system configurations. Support complex sales lifecycles, including opportunity management, renewals, expansions, forecasting, and revenue tracking. Design solutions for subscription and consumption-based business models. Develop and enhance Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, and integrations with external systems. Ensure platform scalability, data integrity, governance, and operational excellence. Evaluate emerging Salesforce capabilities, including AI-powered features, to improve business efficiency. Requirements Required Qualifications 8+ years of experience working with Salesforce in Sales Operations, Revenue Operations, or Business Systems. Strong understanding of Sales and Revenue Operations processes, with the ability to operationalize them within Salesforce. Experience managing Salesforce in a B2B SaaS environment. Expertise supporting subscription and consumption-based business models. Hands-on experience with Salesforce Sales Cloud, Apex, Lightning Web Components (LWC), Flows, and multi-system integrations. Strong understanding of complex deal structures, renewal and expansion processes, and revenue operations. Salesforce Sales Cloud Certification. Preferred Qualifications Experience with Salesforce AI capabilities, including Agentforce. Experience with CPQ, Revenue Cloud, or similar quote-to-cash solutions. Additional Salesforce certifications are a plus. Experience working in fast-paced, high-growth organizations.

About BOT Consulting BOT Consulting is a venture studio for Global Capability Centers (GCCs). We partner directly with founders and global tech leaders to co-create their engineering capability, instead of acting like a traditional outsourcing agency or third-party vendor. We help global technology firms design, scale, and ultimately own their high-performance Centers of Excellence in India. Role Overview BOT Consulting is building the marketing and sales engine for scale — and this role is what makes it run. It is an execution role, someone who supports campaign delivery, runs ABM motions, operates the HubSpot system, coordinates with sales, and tracks how every motion connects to the pipeline. You will be expected to experiment, iterate, and build systems that get smarter over time. We are looking for an operator — curious, structured, hands-on, and experimental — who can move fast, build clean, and take full ownership of what they launch. You need the instinct to figure it out and the discipline to follow through. Key Responsibilities 1. Campaign execution Execute the full campaign lifecycle — from brief and audience setup through execution, tracking, and post-campaign reporting Run email marketing campaigns end-to-end: list segmentation, sequence setup, A/B testing, send scheduling, deliverability monitoring, and performance analysis Manage event-led marketing motions — pre-event contact tagging and invites, on-event engagement tracking, and post-event follow-up sequence activation Maintain a campaign calendar and ensure every campaign ships on time, on brand, and with proper attribution from day one Run post-campaign analysis — what worked, what did not. 2. Account-Based Execution Run campaigns — track signal data (opens, clicks, ad engagement, replies), identify what is underperforming, and adjust audience, message, or timing without waiting to be asked Coordinate ABM follow-through by flagging engaged accounts, surface warm signals, and ensure outreach is timed to account activity Maintain and expand the target contact universe — work with the research function to validate data quality and ensure lists are enriched, current, and ICP-matched before entering any campaign. Track ABM performance metrics — impression-to-engagement rate, account penetration, MQL attribution from ABM — and report monthly with clear recommendations 3. CRM Operations & Workflow Maintenance Maintain routing logic — how contacts move from one lifecycle stage to the next, what triggers each transition, and what disqualifies or delays movement Maintain nurture workflows — entry and exit logic, branching sequences, engagement-based triggers, and re-engagement flows for dormant contacts Maintain the lead scoring model — update scoring weights as ICP understanding evolves, add engagement signal and validate accuracy against pipeline data Execute the sales-marketing handoff — MQL routing, SQL acceptance, and lost-deal feedback loops — follow the process and flag exceptions. Document all workflow logic, SOPs, and system architecture decisions — maintain a living ops playbook that others can follow. 4. Research, Data Quality & Lead Intelligence Validate research outputs from the research function — check ICP fit, data completeness, and pipeline-readiness before contacts enter HubSpot Use data enrichment tools to enrich, verify, and qualify target accounts and contacts Maintain structured target account and contact lists — segmented by ICP tier, ecosystem, and engagement status Own data hygiene as a system, not a project — deduplication, lifecycle accuracy, list management, and CRM cleanliness maintained continuously 5. Reporting, Analytics & Insight Build and maintain dashboards in HubSpot covering pipeline health, campaign performance, ABM engagement, nurture funnel, and ICP visibility Produce weekly and monthly reports — but lead with insight and recommendation, not just numbers. Track how all GTM motions connect — identify where pipeline is coming from, what is converting, what is stalling, and what should change Evaluate and recommend tools across enrichment, ABM, intent data, and automation — efficiency, ROI, and stack fit. Maintain organised marketing folders, documentation, and repositories What Success Looks Like Campaigns ship on time, with proper tracking and attribution, every time ABM cohorts are live, segmented by ICP tier, and showing measurable engagement signals within 30 days HubSpot is the single source of truth — routing logic is clean, lifecycle stages are accurate, and no contact falls through the cracks Sales and marketing operate from shared definitions — MQL handoffs are clean, fast, and documented Every experiment has a hypothesis, a result, and a next action — not just an observation The Marketing Lead can answer what is in pipeline, what is warming up, what is stalling — in under 60 seconds. Requirements Must have experience 2–3 years in a B2B marketing ops, demand gen, campaign operations, or GTM operations role — agency or in-house Demonstrated experience running marketing campaigns and performance analysis Understanding of ABM principles — account tiering, persona-based outreach, and campaign coordination across channels Comfort working with data — can read a dashboard, identify what is wrong, and form a clear recommendation Some experience with research or prospecting workflows using LinkedIn, Apollo, or equivalent tools Skills & Traits Experimental mindset — forms a hypothesis before launching, tracks the result, and iterates based on what the data shows, not what feels right Supports campaign execution, surfaces relevant insights, and makes updates as required. Systems thinker — understands how routing logic, lifecycle stages, scoring models, and campaign sequences connect into a single operating system Analytically sharp — moves from data to diagnosis to recommendation without prompting Sales coordination instinct — knows when a lead is ready to hand off, how to brief sales, and how to follow up on what happened Self-directed and structured — builds clean processes without being chased, documents what was built, and keeps things running Agile and growth-oriented — comfortable building the system while the system is running; does not need everything to be defined before starting Clear communicator — can write a brief, document a workflow, and explain a recommendation without jargon Nice to have Experience with Marketing platforms — Influ2, 6sense, Demandbase, Marketo, HubSpot or equivalent HubSpot Academy certification or active self-learning welcomed in lieu of direct experience. Familiarity with intent data tools — Bombora, G2, or Crossbeam Exposure to GCC, IT services, or platform ecosystem environments (Snowflake, ServiceNow, AWS, Databricks, Salesforce) Experience with project management tools — Monday.com, Notion, Trello — for managing multi-channel campaign timelines Basic understanding of paid campaigns, SEO, or content distribution Signs You May Be a Great Fit Impact: Play a pivotal role in shaping a rapidly growing venture studio with Cloud-driven digital transformation. Culture: Thrive in a collaborative, innovative environment that values creativity, ownership, and agility. Growth: Access professional development opportunities, and mentorship from experienced peers. Benefits: Competitive salary, wellness packages, and flexible work arrangements that support your lifestyle and goals.

About Caylent Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Role We are looking for a highly skilled Senior Software Architect (.NET) to join a strategic modernization initiative focused on transforming legacy .NET applications into modern cloud-ready solutions. This role requires strong architectural thinking, deep .NET expertise, and the ability to deliver technical solutions with minimal oversight independently. This role is ideal for engineers who enjoy solving complex modernization challenges, writing production-quality code, and working with emerging AI-powered development tools. Key Responsibilities Application Modernization & Development Modernize legacy .NET Framework applications (.NET Framework 4.x) to modern .NET (.NET 8 and beyond). Design and implement scalable, maintainable, and cloud-ready application architectures. Write high-quality, production-ready code and participate actively in development efforts. Refactor existing applications into modern service-oriented or microservices-based architectures where appropriate. Build and maintain REST APIs and backend services. AWS & Cloud Engineering Work with AWS services to support application modernization and deployment initiatives. Leverage AWS modernization and Generative AI tools, including Amazon Transform, to accelerate migration efforts. Participate in cloud architecture discussions and technical solution design. Collaborate with cross-functional teams to ensure successful cloud adoption. Software Engineering Excellence Troubleshoot and resolve complex technical issues across development and testing environments. Implement automated testing and quality assurance practices. Contribute to CI/CD pipelines and deployment automation. Apply engineering best practices related to performance, security, scalability, and maintainability. Technical Leadership Provide technical guidance and mentorship to team members when needed. Participate in architecture discussions, design reviews, and technical decision-making. Clearly communicate technical approaches and modernization strategies to stakeholders. Requirements Skills & Qualifications 8+ years of software development experience with strong hands-on coding expertise. Deep expertise in C# and modern .NET development. Experience working with both Legacy .NET Framework applications (4.x) and Modern .NET platforms (.NET 6/7/8+) Strong understanding of software design patterns and application architecture principles. Experience building and consuming RESTful APIs. Experience designing and implementing microservices architectures. Strong knowledge of relational databases such as SQL Server, PostgreSQL, or MySQL. Experience with cloud platforms, preferably AWS. Ability to independently own and deliver technical workstreams with minimal supervision. Experience deploying and supporting applications on AWS. Familiarity with CI/CD pipelines and DevOps practices. Understanding of Infrastructure as Code concepts. Experience using Generative AI-assisted development tools such as: Amazon Q Developer GitHub Copilot Cursor Similar AI coding assistants Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Preferred Qualifications AWS certifications (Associate or Professional level). Experience with AWS application modernization initiatives. Experience using Amazon Transform or similar code transformation tools. Hands-on experience with Terraform, CloudFormation, or other Infrastructure as Code frameworks. Experience with containerization technologies such as Docker and Kubernetes. Prior consulting or customer-facing project experience. Experience leading technical design discussions and architecture reviews. Signs You May Be a Great Fit Impact: Drive the design and delivery of scalable cloud solutions for diverse, forward-thinking customers. Ownership: Thrive in a high-ownership role balancing architecture, coding, and delivery leadership Collaboration: Enjoy working cross-functionally with engineering, product, and business teams Growth: Continuously learn new technologies and evolve toward senior architecture and leadership roles

About Caylent Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Role We are seeking a Principal Architect to join our client-facing delivery teams and lead the design and delivery of enterprise-scale, cloud-native solutions. In this role, you will work closely with business stakeholders, architects, and engineering teams to define architecture strategy and drive high-impact AWS implementations. You will play a key role in solution architecture, technical leadership, and strategic consulting, while contributing to reusable frameworks, best practices, and innovation across our cloud ecosystem. Key Responsibilities Solution Architecture & Strategy Design and architect scalable, secure, and high-performance cloud solutions on AWS Translate business requirements into end-to-end technical architectures and roadmaps Lead discovery sessions, architecture workshops, and solution design discussions. Define long-term cloud strategy and modernization approaches Technical Leadership & Delivery Act as a technical advisor and thought leader across multiple engagements. Provide architectural direction across design, build, and delivery phases Guide teams through complex technical challenges and ensure delivery excellence Ensure adherence to best practices across scalability, performance, and security. Cloud & Platform Engineering Architect solutions leveraging AWS services such as: API Gateway, Lambda, S3, SNS, SQS, CloudFront Design and implement serverless and distributed architectures Drive adoption of Infrastructure-as-Code (Terraform, CloudFormation, AWS CDK) Enable DevOps practices including CI/CD, automation, and containerization Stakeholder Engagement & Pre-Sales Collaborate with stakeholders to understand business goals and define solution approaches Support pre-sales through architecture design, estimation, and proposal inputs Communicate complex technical concepts to both technical and non-technical audiences Identify risks and provide strategic recommendations for mitigation Mentorship & Practice Development Mentor architects and engineers, driving technical excellence across teams Contribute to standards, reusable assets, and reference architectures Support internal capability building and knowledge sharing initiatives Represent the organization through strong technical leadership and delivery quality Requirements Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred) 12+ years of overall experience, with strong experience as an AWS Architect, preferably with at least 3+ years in a relevant AWS Architecture role Strong expertise in: ○ AWS cloud architecture and services ○ Serverless architectures (Lambda, API Gateway, etc.) ○ Distributed systems and cloud-native design patterns Hands-on experience with: ○ Infrastructure-as-Code (Terraform, CloudFormation, AWS CDK) ○ DevOps practices and CI/CD pipelines ○ Containerization (Docker, Kubernetes, ECS, Fargate) Strong understanding of: ○ Cloud security, networking, and API design ○ Scalability, reliability, and performance optimization

About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io Job Summary The AI Transformation Team partners with enterprise customers to design, build, and operationalize agentic AI solutions on AWS. As an AI Engineer, you will work directly with clients across financial services, healthcare, and industrial sectors, translating complex business challenges into scalable, production-grade AI systems. This role combines hands-on engineering with customer engagement, solution architecture, and delivery leadership. You will leverage modern AI platforms and AWS-native services to drive measurable business outcomes. Key Responsibilities Design, build, and deploy production-grade AI systems leveraging LLMs and agentic architectures Translate business requirements into scalable AI solution architectures and implementation roadmaps Lead and participate in discovery workshops, architecture reviews, and solution design sessions with customers Develop and optimize agentic workflows, including tool integration, multi-agent orchestration, and human-in-the-loop processes Integrate AI solutions with enterprise platforms (e.g., Slack, Salesforce, ServiceNow, Jira) Implement secure, scalable cloud architectures on AWS, following best practices for multi-account and multi-tenant environments Build and maintain CI/CD pipelines, infrastructure as code, and observability frameworks Collaborate cross-functionally with engineering, data, and business stakeholders to ensure successful delivery Scope, estimate, and deliver AI and cloud projects end-to-end Create key technical deliverables, including solution architecture documents, SOWs, runbooks, and handover documentation Present technical solutions and recommendations to both engineering teams and executive stakeholders (CTO, CIO, CDO) Requirements Skills & Qualifications 6+ years of production-grade software engineering experience (Python and/or TypeScript preferred) 3+ years in applied AI/LLMs, strong hands-on experience with Python, CI/CD, tool-calling, API agents, and related infrastructure skills. Proficiency in AI-assisted development tools (Kiro, Cursor, Claude Code) Strong understanding of distributed systems, event-driven architectures, and API design Experience with serverless architectures (AWS Lambda, SQS, SNS, Step Functions, EventBridge) Proficiency with Infrastructure as Code (Terraform and/or AWS CDK) Experience with CI/CD pipelines, containerized workloads (ECS/EKS), and observability tooling Hands-on experience building LLM-powered applications (prompt engineering, RAG, function calling, agentic workflows) Familiarity with AWS AI/ML services (Bedrock, SageMaker; AgentCore is a plus) Understanding of agent orchestration patterns: tool usage, multi-agent coordination, human-in-the-loop workflows, and stateful conversations Experience with agent frameworks (LangChain, LangGraph, CrewAI, Strands, or similar) Knowledge of embeddings, vector databases, and retrieval strategies Strong understanding of AWS architecture and security best practices Experience designing multi-account and multi-tenant environments Knowledge of IAM, SCPs, VPC endpoint policies, and data perimeter controls Familiarity with AWS data services (S3, DynamoDB, RDS, Kinesis, Glue, etc.) AWS certifications (Solutions Architect, ML Specialty) are a plus Experience integrating AI into enterprise platforms (Slack, Salesforce, ServiceNow, Jira, etc.) Familiarity with real-time communication protocols (SSE, WebSockets) Exposure to agent/UI frameworks (Vercel AI SDK, CopilotKit, AG-UI) Understanding of API gateway patterns, authentication flows, and audit/logging requirements Experience in customer-facing roles (workshops, architecture reviews, solution design) Ability to translate business problems into technical solutions Experience scoping, estimating, and delivering projects end-to-end Strong presentation skills for both technical and executive audiences Experience creating technical documentation and delivery artifacts Signs you may be a great fit Impact: Play a pivotal role in shaping a rapidly growing venture studio. Culture: Thrive in a collaborative, innovative environment that values creativity and ownership. Growth: Access professional development opportunities and mentorship. Benefits: Competitive salary, health/wellness packages, and flexible work options.